Job Description
Job Description
JOB DESCRIPTION
Responsibilities
Complete each month with all suspense accounts in Good standing
Work with operations business partners to continue identification and implementation of process changes to prevent new Suspense items
Timely and accurately reconcile monthly reconciliations
Assist in the day-to-day accounting activities such as creating standard journal entries and basic general ledger account analysis
Responsible for basic analysis with respect to specific areas of focus
Research and resolve all DDA reconciliation exception items within established departmental timeframes
Prepare and validate monthly, quarterly and yearly dividend payments to shareholders
Prepare and validate weekly, monthly and quarterly commission payments to broker/dealers
Responsible for additional functions that support account reconciliation such as SDCM cap stock settlement, NSCC settlement, ACH transmission verification and kicker research, manual checks, reconciliation of check writing transmissions, outgoing wires, daily share verification with the custodian bank, state and federal tax remittance funding is wired to BFDS, gain/loss tracking and billing
Incumbent may be scheduled into the nightly pricing rotation to ensure that all retail mutual fund prices are accurately ingested into DST from custodian bank secure NDM transmissions and disseminated to broker/dealers as well as to DTCC accordingly
Research and resolve any DDA/super‑sheet out‑of‑balances
Represent operational issues when interfacing with other JHSS/JH Investment departments
Serve as a resource in the following fund events: launches, liquidations, seed capital repatriations and mergers
Other duties as assigned
Job Requirements
Familiarity with accounting principles (BS in Accounting/Finance or comparable work experience)
Bachelor’s degree in Accounting or Finance or equivalent work experience
Minimum 1‑3 years in related Transfer Agency field preferred
Prior financial services industry experience preferred
Demonstrates a commitment to understand financial software in use
Demonstrates proficiency to create and post journal entries
Demonstrates basic analytical and inquiry skills
Effective interaction and communication skills to communicate issues to management and collaborate with colleagues
Strong computer skills; example: working knowledge of MS Excel and the Essbase add‑in
Knowledge of Microsoft business suite – Word, Excel, & PowerPoint
Knowledge of DST 3270, TA 2000, DST SmartDesk and AWD
Highly detail‑oriented and organized with demonstrated ability to meet assigned deadlines
Ability to multi‑task and prioritize functions
Strong written and verbal communication skills
Ability to work independently while prioritizing deliverables to meet established deadlines
Good interpersonal skills with the ability to work within a team‑focused environment
When you join our team
We’ll empower you to learn and grow the career you want
We’ll recognize and support you in a flexible environment where well‑being and inclusion are more than just words
As part of our global team, we’ll support you in shaping the future you want to see
About Manulife and John Hancock
Manulife Financial Corporation is a leading international financial services provider, helping people make their decisions easier and lives better. To learn more about us, visit https://www.manulife.com/en/about/our-story.html.
Manulife is an Equal Opportunity Employer
At Manulife/John Hancock, we embrace our diversity. We strive to attract, develop and retain a workforce that is as diverse as the customers we serve and to foster an inclusive work environment that embraces the strength of cultures and individuals. We are committed to fair recruitment, retention, advancement and compensation, and we administer all of our practices and programs without discrimination on the basis of race, ancestry, place of origin, colour, ethnic origin, citizenship, religion or religious beliefs, creed, sex (including pregnancy and pregnancy‑related conditions), sexual orientation, genetic characteristics, veteran status, gender identity, gender expression, age, marital status, family status, disability, or any other ground protected by applicable law.
It is our priority to remove barriers to provide equal access to employment. A Human Resources representative will work with applicants who request a reasonable accommodation during the application process. All information shared during the accommodation request process will be stored and used in a manner that is consistent with applicable laws and Manulife/John Hancock policies. To request a reasonable accommodation in the application process, contact recruitment@manulife.com.
Working Arrangement
Hybrid
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Job Details
Posted Date:
November 29, 2025
Job Type:
Finance and Insurance
Location:
Indonesia
Company:
Manulife
Ready to Apply?
Don't miss this opportunity! Apply now and join our team.