Technical Service Representative Surabaya

About AkzoNobel Since 1792, we’ve been supplying the innovative paints and coatings that help to color people’s lives and protect what matters most. Our world class portfolio of brands – including Dulux, International, Sikkens and Interpon – is trusted by customers around the globe. We’re active in more than 150 countries and use our expertise to sustain and enhance the fabric of everyday life. Because we believe every surface is an opportunity. It’s what you’d expect from a pioneering and long-established paints company that’s dedicated to providing sustainable solutions and preserving the best of what we have today – while creating an even better tomorrow. Let’s paint the future together.

For more information please visit www.akzonobel.com

© 2024 Akzo Nobel N.V. All rights reserved.

Job Purpose

Provide the technical assistance and advice on product application refer to product characteristic and applicable standard

Prepare adequate knowledge on the products and align with the customer’s expectation

Supporting on sales team activities.

Initiative and promote the selling of services

Provide services activities and ensure meet to the CES contract

Key Accountabilities

Represent company in technical matters in the face of customer at site/yard.

Utilise the technical knowledge to assess painting application, coating faillure analysis, inspection, testing and provide the required reports.

Provide technical information and advice related to product characteristic and product performance.

Submit global complaint related to quality, safety, delivery and handling the products.

Fully understand safety knowledge and implement the safety behaviour according to Akzonobel values.

Provide the monthly report and other paperwork.

Key Activities

Raise the exception report, if there is a deviation from the specification, procedure and applicable standard at the site

Provide suggestion and advice related to product application

Provide input/suggestion for Interspec provided by sales team

Document review and sign on project inspection sheets if required to confirm completion of a relevant stage.

Experience

Minimum NACE Coating Inspector Program level 1 certification

Computer literateCommunication and selling skills

Minimum 5 years in the coating industry

Education

Diploma / Bachelor degree in Engineering

Able to communicate in English ; speaking and writing.

Minimum NACE Coating Inspector Program level 1 certification

At AkzoNobel we are highly committed to ensuring an inclusive and respectful workplace where all employees can be their best self. We strive to embrace diversity in a context of tolerance. Our talent acquisition process plays an integral part in this journey, as setting the foundations for a diverse environment. For this reason we train and educate on the implications of our Unconscious Bias in order for our TA and hiring managers to be mindful of them and take corrective actions when applicable. In our organization, all qualified applicants receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age or disability.

Requisition ID: 51916

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