Logistics Operation Excellence Graduate, Mandarin Speaker (TikTok Shop - GTL Logistics) - 2026 Start

Responsibilities GTL Logistics is a leading express logistics company in Indonesia, providing fast, affordable, and reliable shipping solutions for Tokopedia and TikTok Shop. Driven by a strong commitment to service excellence and a forward-thinking logistics strategy, GTL has rapidly established itself as a trusted partner within Indonesia’s fast-growing supply chain ecosystem. By combining advanced technology, strategic infrastructure, and market insight, GTL Logistics ensures timely and dependable delivery experiences for both businesses and consumers across the country. We are seeking high-potential graduates to join the Logistics Operations Excellence Graduate Program, a structured 12-month development program designed to cultivate future Operations Excellence professionals. Throughout the program, participants will build strong foundational capabilities in operations performance monitoring, data analysis, cross-functional collaboration, and continuous improvement. You will be exposed to real operational challenges and work closely with Operations, Product, and Data teams to drive measurable improvements. As the program progresses, you are expected to take on increasing levels of ownership and responsibility. In the end of the program, you are expected to progressively take on higher ownership throughout the program. Successful candidates must be able to commit to an onboarding date by end of year of 2026. Please state your availability and graduation date clearly in your resume. Candidates can apply to a maximum of two positions and will be considered for jobs in the order you apply. The application limit is applicable to Bytedance and its affiliates jobs globally. Applications will be reviewed on a rolling basis - we encourage to apply early. Drive Service Excellence: Support the monitoring of operations performance through scorecards, reports, and dashboards. Enable Performance Governance: Assist in preparing monthly operations performance reviews and tracking follow-up actions with Operations teams. Generate Data-Driven Insights: Conduct basic data analysis to identify performance trends, gaps, and improvement opportunities. Strengthen Cross-Functional Collaboration:Support initiatives in partnership with Operations, Product, and Data teams to deliver operational improvements. Assist in projects related to route planning, tracking visibility, and operational process improvement. Improve Operational Effectiveness: Assist in projects related to route planning, tracking visibility, and operational process optimization. Enhance Productivity and Cost Awareness: Contribute to initiatives focused on improving efficiency, productivity, and cost effectiveness across operations. Standardize Operational Practices: Support documentation of operational processes, SOPs, and best practices to ensure consistency and scalability. Build Ownership and Execution Capability: Gradually take on increased ownership of analysis and project deliverables throughout the 12-month program.

Qualifications Minimum Qualifications Bachelor’s degree in Engineering, Business, Economics, Supply Chain, Operations, Data Analytics, or related fields. 0–1 years of relevant experience (internships in Logistics or Consulting will be considered). Strong academic background and demonstrated problem-solving capabilities. Comfortable managing multiple task in a high-growth, fast-changing environment. Comfortable working with data, numbers, and basic analysis tools. Fluency in written and spoken Chinese is needed to manage stakeholders in China Market.

Preferred Qualifications Logical thinking and structured problem-solving ability Good communication skills and ability to work with multiple stakeholders Willingness to learn and adapt in a fast-paced environment Excellent interpersonal and negotiation skills Strong interest in operations, analytics, and process improvement Comfortable using Excel, dashboards; SQL/BI tools is a plus

If you have any questions, please reach out to us at Job Information About TikTok TikTok is the leading destination for short-form mobile video. At TikTok, our mission is to inspire creativity and bring joy. TikTok's global headquarters are in Los Angeles and Singapore, and we also have offices in New York City, London, Dublin, Paris, Berlin, Dubai, Jakarta, Seoul, and Tokyo. Why Join Us Inspiring creativity is at the core of TikTok's mission. Our innovative product is built to help people authentically express themselves, discover and connect – and our global, diverse teams make that possible. Together, we create value for our communities, inspire creativity and bring joy - a mission we work towards every day. We strive to do great things with great people. We lead with curiosity, humility, and a desire to make impact in a rapidly growing tech company. Every challenge is an opportunity to learn and innovate as one team. We're resilient and embrace challenges as they come. By constantly iterating and fostering an \"Always Day 1\" mindset, we achieve meaningful breakthroughs for ourselves, our company, and our users. When we create and grow together, the possibilities are limitless. Join us. Diversity & Inclusion TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.