Freelance Retail Performance Consultant (Offline Retail)

Freelance Retail Performance Consultant (Offline Retail) A leading beauty clinic is looking for a Freelance Retail Performance Consultant to strengthen the operational performance of our offline retail stores. The role involves translating the company’s vision into clear SOPs, improving store systems, coaching staff, and ensuring consistent execution through weekly store visits.

Key Responsibilities Develop and implement SOPs, KPIs, and store operational systems.

Conduct weekly store visits to monitor performance and execution.

Coach supervisors and frontliners to improve service quality and discipline.

Identify operational issues and recommend improvement solutions.

Ensure alignment with brand standards and operational goals.

Qualifications Minimum 7 years of experience in retail operations (gym, wellness, beauty clinic, or lifestyle retail preferred).

Proven experience in building SOPs and improving store operations.

Strong coaching and leadership skills.

Able to work independently and commit to weekly visits.

No conflict of interest with current employment.

Based in Jakarta.

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