Customer Service Executive (MNC, 5 Days, Up to $4,600 Basic Salary + AWS + VB)

Customer Service Executive (MNC, 5 Days, Up to $4,600 Basic Salary + AWS + VB) Working Hours: Monday - Friday (9am - 6pm)

Salary (commensurate with experience): Up to $4,600 + AWS + Variable Bonus

Outpatient Medical Benefits and Dental Benefits Provided

Duration: Permanent

Main Responsibilities:

Work closely with a cross-functional team on executing the sales.

Communicate proactively with customers on execution details such as shipment period, payment, etc.

Prioritise daily tasks and follow up on problem resolution that ensure customer satisfaction.

Interact with internal/external parties to resolve issues accordingly and respond to the request clearly and concisely within an appropriate time frame.

Investigate and resolve regular/ad-hoc requests or complaints.

Process SAP sales order management transactions (create, change, cancel) and corresponding reporting tools.

Participate in the process improvement program as directed by the Team Leader or the Supply Chain team.

Understand and implement GMP + B3 and RSPO in daily tasks.

Job Requirements:

Diploma in any field, preferably in logistics/supply chain management.

Have a minimum of 2-3 years of relevant experience.

Must be proficient in SAP modules.

Email to: *************@ascension-sg.com for more information.

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