Real-Time Call Center Operations Specialist

A leading call center firm in Jakarta is seeking an experienced professional to monitor real-time dashboard activities and ensure that call center and desk collection teams meet their daily targets. Applicants should have at least a bachelor's degree and 1-2 years of relevant experience in call center operations. Familiarity with monitoring dashboards and Microsoft Office is essential for this role. The candidate will also analyze operational data and provide troubleshooting support. #J-18808-Ljbffr