Gojek - Growth Operations Senior Associate

About The Role As Growth Operation Senior Associate, you will be an integral player in the overall GoFood strategy and operation. You'll take full ownership of GoFood promotions, starting from analysis, hypothesis creation, experimentation, evaluation and execution of operations. If you are passionate about shaping data into actionable intelligence and thrive in a collaborative environment, this role offers an exciting opportunity to shape growth for Gojek and Merchants that are partnered with us. You'll have a direct impact on ensuring the business maintains its market leadership in Indonesia.

What You Will Do

Discover growth opportunities from the interaction of GoFood and its merchants through all of the metrics by running data analysis from Gojek’s vast data resources including business data, transaction data, customer activity within apps and actual customer insights

Introduce beneficial business changes through well‑written experimentation documents; validate the hypotheses through A/B test or other robust experimentation method

Operate the product solution and define the program to achieve business objectives by combining multiple initiatives (e.g., promotion program, incentive product, discovery product, and ads)

Optimize and automate solutions by leveraging Data Sciences and Product resources

Proactively improve the operation process in the team and act on how to drive a faster, effective, and efficient execution process through third‑party tool or in‑house service

What You Will Need

BS/MS in Engineering, Computer Science, Math, Economics, Statistics, or equivalent experience

Minimum 3 years of working experience growth or analyst related roles

Data analytics capability, have a good knowledge of SQL and experimentation process; High Proficiency in Python and R is a plus

Strong business acumen with successful experience influencing and leading cross‑functional teams

End to end the problem‑solving mindset that can work in increments and exponents

Radical Candor leadership while also a strong team player, possessing team synergy skills with a high level of enthusiasm in collaborating in a cross‑functional team and can also balance attention to detail with swift execution

Experience in Growth, Product Management, and Data team is a plus

About GoTo Group GoTo is the largest digital ecosystem in Indonesia. GoTo's mission is 'empower progress' by offering technology infrastructure and solutions that help everyone to access and thrive in the digital economy.

The GoTo ecosystem provides a wide range of services, including mobility, delivery, payments, financial services, and technology solutions for merchants. The ecosystem also provides e-commerce services through Tokopedia and banking services through its partnership with Bank Jago.

About Gojek Gojek is Southeast Asia’s leading on-demand platform and pioneer of the multi-service ecosystem with over 2.5 million driver partners across the regions offering a wide range of services such as transportation, food delivery, logistics and more. With its mission to create impact at scale, Gojek is committed to resolving consumer problems and raising standards of living by connecting consumers to the best providers of goods and services in the market.

About GoTo Financial GoTo Financial accelerates financial inclusion through its leading financial services and merchants solutions. Its consumer services include GoPay and GoPayLater and serve businesses of all sizes through Midtrans, Moka, GoBiz Plus, GoBiz, and Selly. With its trusted and inclusive ecosystem of products, GoTo Financial is open to new growth opportunities and aims to empower everyone to Make It Happen, Make It Together, Make It Last.

GoTo and its business units, including Gojek and GoToFinancial ("GoTo") only post job opportunities on our official channels on our respective company websites and on LinkedIn. GoTo is not liable for any job postings or job offers that did not originate from us. You should conduct your own due diligence to prevent being victims of any fake job scams, if they did not originate from GoTo's official recruitment channels. We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

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