Marketplace Operation Assistant

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Polibeli

(part of Xingyun Group) is a B2B e-commerce platform that helps small retailers in Indonesia to get products easily with good prices. We are also growing our business into a modern trade channel and by opening offline stores that sell home living items, accessories, as well as expanding into toy and card game categories.

Responsibilities

Responsible for daily store operations for the Kayou project on TikTok Shop and Shopee, including product listing, updating product creatives, submitting promotions, and creating store backend activities.

Conduct basic data analysis on key store metrics such as GMV, order volume, LIVE room performance, entry rate, click-through rate, and conversion rate.

Work closely with the Operations Supervisor, short video content team, and warehouse team; assist in coordinating with relevant departments to resolve any operational issues.

Support the Operations Supervisor in managing LIVE room activities, including setting up events, adjusting room atmosphere and stickers, and coordinating with the LIVE Creator Supervisor for creator-related tasks.

Perform daily checks on store indicators, including order fulfillment status, product pricing validity, stock levels, SKU availability, activity submissions, and daily ERP order processing.

Assist the Operations Supervisor with other operational duties and ad-hoc tasks as needed.

Qualifications

6 months – 1 year of experience as a Shopee Operations Assistant; TikTok Shop experience is a strong plus.

Strong execution skills and ability to act quickly on assigned tasks.

Familiar with e-commerce backend tools or ERP systems.

Passionate about the e-commerce industry and eager to learn and grow.

Willing to be placed in Greenlake City, Tangerang.

Seniority level

Entry level

Employment type

Full-time

Job function

Marketing and Advertising

Retail and Internet Marketplace Platforms

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