Customer Stories Manager

RevenueCat removes the headaches of building and scaling in‑app subscriptions. Since graduating from YC’s S18 batch we’ve grown into the default monetization platform for mobile: we’re in >40% of newly shipped subscription apps, we process $10B+ in annual purchase volume, and we help everyone from a solo dev in Brazil to the OpenAI mobile team understand and grow their revenue.

We’re a remote‑first crew of 120+, spread across 25 countries, and guided by values we actually practice: Customer Obsession, Always Be Shipping, Own It, and Balance. If you want your work to touch hundreds of millions of end‑users (and help the developers behind them get paid), you’ll fit right in.

The Role We’re hiring a

Customer Storyteller

because we work with some of the most ambitious, creative, and successful apps in the world—and their stories deserve to be told in ways that are just as bold.

RevenueCat powers apps used by millions of people every day. Behind those apps are founders, operators, and teams building category-defining products. This role exists to

get close to those customers , earn their trust, and tell their stories in ways that inspire other builders.

This role

sits on our Content team , where storytelling, craft, and narrative quality are core. At the same time, it is deeply cross-functional by nature. You’ll work closely with

Product Marketing, Sales, and Customer Success,

to surface the right stories, align them to product value, and make them useful across go-to-market efforts.

About you: You:

Have

5+ years of experience

in content, customer marketing, or product marketing with a strong customer focus

Have shipped customer stories that supported marketing, sales, or brand credibility

Are comfortable interviewing customers and building trust quickly

Can own projects from concept to launch with minimal oversight

Are

AI-first

and use modern tools to move faster and scale impact

Do

not

need to be a video editor, but know how to brief, review, and orchestrate video production

Are highly organized and able to manage multiple stakeholders and timelines

Communicate clearly, concisely, and persuasively in writing and conversation

Are energized by cross-functional collaboration and independent execution

In the first month, you'll: You’ll:

Complete onboarding and gain a deep understanding of RevenueCat’s product, customers, and voice

Embed with the

Content team

to learn how we plan, ship, and measure content at RevenueCat

Build strong working relationships with

Product Marketing, Sales, and Customer Success

Join customer calls alongside CS and Sales to hear how customers describe their businesses and their use of RevenueCat

Audit existing customer stories, testimonials, and proof points to identify gaps and opportunitiesIdentify quick-win storytelling opportunities aligned with Content and Product Marketing priorities

Ship your first customer-facing asset

(e.g. quote, testimonial, short story, or content contribution)

Within the first 3 months, you'll: You’ll:

Own the customer storytelling pipeline end-to-end as part of the Content team

Produce your

first flagship customer story , such as a long‑form case study or video

Establish a repeatable intake and prioritization process with

Sales and Customer Success

Partner closely with

Product Marketing

to align customer stories to product narratives and positioning

Begin orchestrating freelancers, agencies, or production partners as needed

Integrate customer stories into blog content, campaigns, and sales enablement

Demonstrate early impact through internal adoption and qualitative feedback

Within the first 6 months, you'll: You’ll:

Consistently ship high-quality customer stories across multiple formats and channels

Lead at least one

cross‑functional, multi‑channel customer storytelling campaign

Be a trusted Content partner to

Sales and CS

for pipeline support and renewals

Build and maintain a reliable external network of writers, video teams, and production partners

Use AI‑first workflows to efficiently repurpose customer stories into multiple assets

Influence how customer success is represented across RevenueCat’s content and GTM efforts

Within the first 12 months, you'll: You’ll:

Set the standard for customer storytelling at RevenueCat

Demonstrate clear impact on brand credibility, pipeline influence, and customer trust

Lead large‑scale customer storytelling initiatives or campaigns

Help define best practices for how RevenueCat finds, tells, and scales customer stories

Be recognized internally as an expert in customer storytelling and narrative craft

What we offer: We offer:

Competitive equity in a fast‑growing, Series C startup backed by top‑tier investors, including Y Combinator

10‑year window to exercise vested equity options

Fully remote and flexible work environment

4‑5 weeks of suggested time off annually for mental, physical, and emotional recharge

$2,000 USD for workspace setup and $1,000 USD annual stipend for continuous learning

The world's top apps use RevenueCat to build, analyze, and grow subscriptions on iOS, Android, and the web.

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