Customer Relationship Executive

Company Description As a renowned firm in its industry, TPFx focuses on delivering exceptional value and service to its clients. The company strives to maintain high standards in customer relations and business practices, aiming for continuous growth and improvement in every area of its operations.

Role Description This is a full-time on-site role located in Bandung for a Customer Relationship Executive. The Customer Relationship Executive will be responsible for handling customer inquiries, maintaining client relationships, ensuring customer satisfaction, and managing business relationships. Daily tasks will include addressing client needs, providing excellent customer service, communicating effectively with clients, and promoting positive business interactions.

Qualifications Customer Satisfaction and Customer Service skills Business Relationship Management and Client Relations skills Strong Communication skills Proven track record in maintaining and enhancing client relationships Ability to work effectively as part of a team and independently Bachelor's degree in Business, Marketing, Communication, or a related field is preferred Experience in the customer service or business relations industry is beneficial