Retreat Manager

The Retreat Manager is responsible for designing, selling, and delivering profitable wellness retreats for Nirvana Life. This role combines retreat product development, sales strategy, and revenue ownership, ensuring retreats consistently meet financial targets and brand standards.

Key Responsibilities Retreat Development & Planning

Design retreat concepts (5–7 days) aligned with Nirvana's wellness philosophy.

Build retreat itineraries including yoga, meditation, fitness, breathwork, spa, and workshops.

Coordinate retreat logistics with venues, facilitators, operations, and finance teams.

Own retreat sales targets and weekly/monthly revenue goals.

Manage and guide the retreat sales team (lead follow‑ups, closing strategy, pricing).

Develop and refine retreat pricing, packages, and upsells.

Work closely with Marketing on campaigns, EDMs, ads, and partnerships.

Ensure high lead‑to‑conversion rates through structured follow‑ups and sales scripts.

Build partnerships with agents, studios, and collaborators.

Guest Experience & Delivery

Oversee retreat execution to ensure guest satisfaction from pre‑arrival to post‑retreat.

Act as the main point of contact for guests before and during retreats.

Reporting & Performance Tracking

Track KPIs including leads, conversions, revenue, margins, and retreat profitability.

Prepare weekly and monthly performance reports for management.

Key KPIs

Retreat revenue and net profit (target‑driven)

Conversion rate from leads to bookings

Guest satisfaction and repeat bookings

Requirements

Minimum 3–5 years experience in sales, retreats, hospitality, or wellness tourism.

Proven track record in achieving revenue or sales targets.

Strong leadership and people management skills.

Highly organized with a strong commercial mindset.

Comfortable working with high‑ticket offerings and international clients.

Seniority level:

Mid‑Senior level

Employment type:

Full‑time

Job function:

Sales, Strategy/Planning, and Business Development

Industries:

Wellness and Fitness Services

Location:

Denpasar, Bali, Indonesia

Salary:

IDR10,000,000.00 – IDR12,000,000.00

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