Enterprise Sales Officer

What Will You Do:

Prospecting and Lead Generation: Identify and target potential customers through research, networking, and lead-generation activities. Qualify leads to determine their potential as customers. Conduct product demonstrations and presentations to showcase the features and benefits of the enterprise software. Tailor presentations to address the specific needs and pain points of potential clients.

Client Needs Analysis: Understand the unique requirements and challenges of potential clients. Conduct needs assessments to determine how the software can address and solve client issues.

Proposal Development: Create and present proposals that outline the software solution, pricing, and terms. Work closely with the sales team and other departments to develop comprehensive and competitive proposals.

Negotiation: Engage in negotiations with clients to finalize contract terms, pricing, and other relevant details. Address objections and concerns raised by clients during the negotiation process.

Relationship Building: Cultivate and maintain relationships with clients to foster long-term partnerships. Act as a liaison between the client and the company to ensure customer satisfaction. Set and achieve sales targets and quotas within specified timeframes. Develop and implement strategies to meet or exceed sales goals.

Market Research: Stay informed about industry trends, competitor products, and market conditions. Use market intelligence to position the software effectively and identify opportunities for improvement.

Pipeline Management: Manage and maintain a sales pipeline, tracking the progress of leads through the sales process. Utilize CRM (Customer Relationship Management) tools to organize and manage customer interactions.

Collaboration with Internal Teams: Collaborate with marketing, product development, and customer support teams to ensure a cohesive and customer-focused approach. Provide feedback from clients to inform product development and marketing strategies.

Documentation and Reporting: Keep detailed records of sales activities, client interactions, and transactions. Provide regular reports to management on sales performance, forecasts, and market trends.

Customer Training and Onboarding: Assist in the onboarding process for new customers, ensuring a smooth transition and understanding of the software. Provide training and support to clients as needed.

What we are looking for:

Bachelor's degree in Business, Marketing, or related field.

Understanding of various industries and market dynamics.

Good negotiation, communication, and presentation skills.

Ability to work in a fast‑paced environment and adapt to rapid changes.

Soft Skills:

Agility: The ability to take the initiative in finding new merchant opportunities without waiting for direction.

Persuasiveness: Convincing potential merchants to engage with your services or products.

Resilience and Tenacity: The ability to remain positive and focused despite setbacks.

Excellent Networking Skills: Building and maintaining a strong professional network.

Strong Closing Abilities: Ability to close the deal effectively.

Analytical Mindset: Ability to analyze market trends, consumer behavior, and competition.

Quick Decision‑making: Quick and effective decision‑making skills.

Emotional Intelligence: Understanding the emotional needs and motivations of both team members and potential clients.

Competitiveness: Drive to outperform targets and competitors.

Time Management: Efficient time management to balance multiple prospects and sales cycles.

Technical Skills:

Market Research and Data Analysis: Ability to use software tools for market analysis and identify new business opportunities.

CRM Expertise: Mastery of Customer Relationship Management software.

Financial Modeling: Understanding how to build and interpret financial models to evaluate profitability.

Contract Negotiation: Understanding legal aspects related to contracts.

Pipeline Management: Ability to manage and analyze a sales pipeline effectively.

Technical Product Knowledge: Understanding the technical aspects of the products or services being sold.

Presentation Software: Skilled in creating and delivering presentations using PowerPoint or Keynote.

API Understanding: Basic knowledge of APIs beneficial for integration.

We provide electronic payment processing, online and mobile applications. Enabling e‑Commerce merchants of any size to accept a wide range of online payment options, from credit cards to emerging payment types. We partner with and connect directly to a large network of payment processors and other payment service providers to offer a one‑stop solution for our clients – providing simplified electronic payment management. Our payment solutions are enhanced with the most advanced risk management features to address complexities and risk of online transactions. We are a certified PCI DSS Level 1 compliant payment gateway, a licensed operator for e‑money and remittance.

Founded in 2007, DOKU has a well‑established track record in designing, integrating, and optimizing commerce transaction systems for local and international merchants in various industries.

We strive to lead the innovation of electronic payment solutions in Indonesia. To pioneer the introduction and use of non‑cash payments as part of a new lifestyle for individuals and businesses across various industries.

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