Head of Recruitment & Onboarding

Responsibilities Develop comprehensive learning strategies and plans. Develop and implement learning strategies and plans tailored to the unique needs of the respective business and project. Consistently communicate with learning consultants and business leaders throughout the learning development lifecycle to calibrate and deliver to expectations. Manage project/work back schedules and milestone deliveries to ensure delivery of training solutions in accordance with specified project/initiative timelines. Proactively define learning metrics that will be used to assess learning efficacy. Establish strategic priorities and associated timelines for implementation. Lead a team of dedicated learning and change management consultants. Contribute to building a healthy workplace environment with high levels of employee engagement. Lead a high-performance culture with a commitment to providing strategic learning and change management support that leads individuals from awareness to adoption. Lead employee development to empower the next generation of leaders. Consistently discuss strategic priorities and milestones with team members to ensure alignment and delivery within defined timelines. Coach and support learning and change management team members in the development of change management and learning strategies. Look for opportunities to introduce best practices and new technologies to continuously improve support.

Job Requirements 5 to 10 years of Financial Services experience Bachelor’s degree or equivalent experience / certification is required Experience leading corporate learning design teams Proficient in adult learning best practices, strategies and methodologies Strong writing / storyboarding skills and attention to detail Good technical understanding of delivering blended and digital learning solutions Excellent interpersonal skills, including strong relationship building, influence, and negotiation capabilities Strong communication skills – interacting confidently and building relationships within the team and across all areas of the organization A willingness to learn, explore and constantly bring new ideas to the table Ability to work under pressure, prioritize workload, manage multiple projects/initiatives and adapt to changing circumstances

At Manulife/John Hancock, we embrace our diversity. We strive to attract, develop and retain a workforce that is as diverse as the customers we serve and to foster an inclusive work environment that embraces the strength of cultures and individuals. We are committed to fair recruitment, retention, advancement and compensation, and we administer all of our practices and programs without discrimination on the basis of race, ancestry, place of origin, colour, ethnic origin, citizenship, religion or religious beliefs, creed, sex (including pregnancy and pregnancy-related conditions), sexual orientation, genetic characteristics, veteran status, gender identity, gender expression, age, marital status, family status, disability, or any other ground protected by applicable law. When You Join Our Team We’ll empower you to learn and grow the career you want. We’ll recognize and support you in a flexible environment where well-being and inclusion are more than just words. As part of our global team, we’ll support you in shaping the future you want to see.

About Manulife And John Hancock Manulife Financial Corporation is a leading international financial services provider, helping people make their decisions easier and lives better. To learn more about us, visit https://www.manulife.com/en/about/our-story.html. Manulife is an Equal Opportunity Employer At Manulife/John Hancock, we embrace our diversity. We strive to attract, develop and retain a workforce that is as diverse as the customers we serve and to foster an inclusive work environment that embraces the strength of cultures and individuals. We are committed to fair recruitment, retention, advancement and compensation, and we administer all of our practices and programs without discrimination on the basis of race, ancestry, place of origin, colour, ethnic origin, citizenship, religion or religious beliefs, creed, sex (including pregnancy and pregnancy-related conditions), sexual orientation, genetic characteristics, veteran status, gender identity, gender expression, age, marital status, family status, disability, or any other ground protected by applicable law. It is our priority to remove barriers to provide equal access to employment. A Human Resources representative will work with applicants who request a reasonable accommodation during the application process. All information shared during the accommodation request process will be stored and used in a manner that is consistent with applicable laws and Manulife/John Hancock policies. To request a reasonable accommodation in the application process, contact . Working Arrangement Hybrid