Indonesia E-commerce Operations Manager

Job Responsibilities Take full ownership of Anker’s e-commerce operations in the Indonesian market, formulating and executing operational strategies across

Shopee, Tokopedia, and TikTok , and achieving GMV and profitability targets. Lead and manage the local e-commerce operations team, including store operations, customer service, performance marketing, and content creation, ensuring efficient cross-functional collaboration. Optimize store operational efficiency by leveraging data analysis to identify growth opportunities and continuously improve product assortment, pricing strategies, promotional campaigns, and user conversion rates. Deeply engage with platform ecosystems by building strong partnerships with

Shopee, Tokopedia, and TikTok , securing traffic support and marketing resources. Drive localized marketing initiatives by aligning with Indonesian market culture and consumer behavior, and planning content marketing and social media campaigns tailored to local users. Qualifications Background Requirements 4+ years of e-commerce operations experience in

Indonesia or Southeast Asia . Hands-on operational experience with

Shopee and TikTok

is mandatory; strong understanding of platform rules and algorithm logic. Experience in

consumer electronics, digital products, or global brand expansion

is a plus. Bachelor’s degree or above; majors in

Marketing, E-commerce, or related fields

preferred. Hard Skills Expertise in major Indonesian e-commerce platforms : Proficient in store operations, advertising placement, and campaign enrollment on Shopee, Tokopedia, and TikTok. Strong data analytics capability : Able to monitor and analyze key metrics (GMV, conversion rate, ROI, user behavior) to identify issues and implement optimization plans. Team management experience : Proven experience managing a local team of

5+ members , setting KPIs, and driving performance. Marketing planning capability : Familiar with e-commerce promotional mechanisms (mega campaigns, live streaming, affiliate marketing, etc.), and able to independently plan and execute marketing initiatives. Supply chain coordination experience : End-to-end management experience across inventory control, logistics coordination, and after-sales support. Soft Skills & Language Requirements Cross-cultural communication skills : Ability to collaborate efficiently with China headquarters and the Indonesian local team, aligning expectations and driving execution. Result-oriented mindset : Strong ownership and execution ability, capable of delivering GMV and profit targets under pressure. Fast learner : Highly sensitive to emerging e-commerce trends (e.g., TikTok live commerce, short-form video marketing) and able to quickly learn and implement new practices. Language Requirements: Fluent in Chinese

(spoken, written, reading) for seamless communication with headquarters. Fluent in English

as a working language for business communication and documentation. Proficient in Indonesian

(native or near-native level) to manage the local team and liaise with platform partners. Preferred Qualifications Experience in

cross-border e-commerce or global brand expansion , with understanding of international brand operations in Southeast Asia. Strong experience in

TikTok live streaming commerce and short-video content operations , with proven success cases. Prior experience operating

Anker / Soundcore / Eufy

or other consumer electronics brands. Background working at

platform companies (Shopee, Tokopedia, TikTok) , with familiarity with internal resources and mechanisms.