Field Marketing Agent

We Put the World on Vacation Travel + Leisure Co. is the world’s leading vacation ownership and travel membership company, with a dynamic and growing portfolio of resort, travel club, and lifestyle travel brands. Our dedicated associates help the company achieve its mission to put the world on vacation. Innovation and growth keep our work interesting and fun. Every day is a chance to learn something new and turn vacation inspiration into exceptional experiences for millions of travelers worldwide.

PRINCIPAL RESPONSIBILITIES: (Include but not limited to:)

Sell and promote tourist attraction and excursions

Invite pre-determined qualified customers to attend a Wyndham presentation

Deal with all customer queries – face to face and on the phone

Keep product and brand knowledge up to date

Take and deal with telephone enquiries

Fill in client information form on the computer system

Specify terms and conditions of bookings

Take payments and receipt tickets

Daily ad hoc duties as required

Book qualified tours in accordance with set guidelines

Be professional in nature; be approachable while meeting booth quotas

Work within Best Practice Guidelines and all Company and sales specific policies and procedures

Deliver required number of qualified tours to the sales site

Provide excellent customer service to all guests

Identify opportunities that are on the horizon and put together plans to capitalize on them

Bring fresh and new ideas to management that would be cost and/or time effective

Receive and handle rejections from prospects in a courteous and professional manner

Turn a negative response into opportunities which can be capitalized on

Work within a defined structure in a fresh, creative manner

Represent the Company in an ethical, moral and professional manner

Display a high level of loyalty and self-discipline and high integrity

Set goals to maximize production, while minimizing costs

Interact favorably with all types of people, display excellent verbal communications skills.

Adhere to the set work schedule and for being on time for work

Attend all training and team meetings as required

Support the Company’s sales and marketing programs and strategies

Display a positive, courteous and respectful attitude towards the Company and team members

Attain all required government licenses and registrations within defined time periods

Stay current with required governmental requirements, work permits, etc.

Employees must ensure they comply with Wyndham Vacation Resorts (Indonesia) OH&S Policy, procedures and any reasonable instruction given by Wyndham Vacation Resorts (Indonesia).

Employees must not willfully place at risk the health and safety of themselves or any other persons in the workplace and to not willfully or recklessly interfere with or misuse anything provided for health and safety.

Display a HEART service to all internal and external parties.

Display innovation through inspiring, creating and improving processes and products.

Show integrity in all aspects of the position by doing the right thing, taking responsibility and delivering on the promise.

Display leadership values by ensuring effective communication and respecting your peers and managers. Support others within the team and empower each other wherever possible.

Key Position Criteria

Excellent customer service and selling skills

Flexibility to changing products, targets, markets and customer preferences

Strong values of customer service and integrity

Positive, enthusiastic and outgoing attitude

Excellent communication and listening skills

Self-motivated, and goal driven with high propensity to succeed

Demonstrated rapport building skills

High degree of reliability and integrity

Ability to work independently and contribute as a team player

Presents oneself as a professional role model

Physical ability to stand upright on feet for extended periods

Be a team player, supporting and motivating others

High degree of resilience and ability to handle rejection

Ability to quickly build rapport

Sound problem solving and negotiating skills

Basic computing skills

Willingness to learn and keep up to date on market knowledge

Must be available to work shift hours and on weekends

Location open from 7am-9pm 7 days a week – 2-3 shifts per day

Where Memories Start with You Hospitality is at the heart of all we do at Travel + Leisure Co. Here, you’ll find an inclusive environment where we deliver excellence and take time to have fun, celebrate together, and support one another. We're always looking ahead to what’s next and how we can strengthen our business, its neighboring communities, and the customer experience. Join our global team and build a career where memories start with you.

We are an equal opportunity employer, and all applications will be considered for employment without attention to their membership in any protected class. If you require any reasonable accommodation to complete your application or any part of the recruiting process, please email your request to MyCareer@travelandleisure.com, including the title and location of the position for which you are applying.

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