Credit Controller

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If you’ve worn a pair of glasses, we’ve already met.

We are a global leader in the design, manufacture, and distribution of ophthalmic lenses, frames, and sunglasses. Our industry stakeholders in over 150 countries have access to a global platform of high‑quality vision care products such as Varilux, Crizal, and Stellest, iconic brands that consumers love such as Ray‑Ban, Oakley, and Oliver Peoples, and a network that offers consumers high‑quality vision care and best‑in‑class shopping experiences through Sunglass Hut, LensCrafters, the GrandVision network, and leading e‑commerce platforms.

Join our global community of over 190,000 dedicated employees around the world in driving the transformation of the eyewear and eyecare industry.

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Your #FutureInSight with EssilorLuxottica

Are you willing to pioneer new frontiers, foster inclusivity and collaboration, embrace agility, ignite passion, and make a positive impact on the world?

Join us in redefining the boundaries of what’s possible!

Your role We are looking for a Credit Controller to support our EssilorLuxottica Professional Solutions business in Indonesia. The Credit Controller serves as the financial leader of the lens business, leading it toward growth and profitability through financial planning, analysis and reporting. The role requires aligning financial decisions with the strategic objectives of the lens business. You will work closely with various departments to provide insights that help shape strategies and resource allocation decisions.

Job Scope

Oversee the process of collecting payments from sales made by the Company.

Develop credit control policies, monitor customer accounts, and ensure timely payments to improve cash flow and minimize bad debt.

Key Activities

Provide guidance and support to the business on credit control procedures and policies.

Conduct performance reviews and provide feedback to team members.

Develop and implement company‑wide credit control policies and procedures.

Ensure compliance with these policies and relevant regulations.

Review and update credit policies as needed to reflect changing business needs and industry best practices.

Monitor customer accounts to identify overdue payments and potential credit risks.

Analyze financial records and credit information to assess the creditworthiness of new and existing customers.

Set appropriate credit limits for customers based on their risk assessment.

Maintain accurate and up‑to‑date customer credit files and records.

Work with customers to resolve payment issues, negotiate payment plans, and address billing inquiries.

Prepare and analyze reports on accounts receivable, collections, and credit risk.

Identify areas for improvement in the credit control process and implement solutions.

Monitor debtor days and work towards agreed‑upon targets for optimizing credit control performance.

Manage bad debt provisions and write‑offs.

Build and maintain strong relationships with key stakeholders, including customers, suppliers, and internal teams.

Collaborate with sales, marketing, and finance teams to streamline credit control processes.

Main Requirements

An undergraduate degree in Accounting or Finance is required.

A minimum of 3 years’ proven experience in finance.

Proficiency in English and Bahasa Indonesia.

Good understanding of finance & accounting.

Strong Microsoft Excel technical background.

Ability to analyze financial statements, credit reports, and other data to assess credit risk and make informed decisions.

Excellent verbal and written communication skills are essential for interacting with customers, internal teams, and stakeholders. Strong negotiation skills are needed to resolve overdue payments and manage customer relationships.

Ability to lead, motivate, and develop a team of credit controllers.

Meticulousness in handling financial data and ensuring accuracy in all credit control processes.

Ability to identify and resolve issues related to credit control, such as overdue payments or complex customer situations.

Effectively manage time and prioritize tasks to meet deadlines and handle multiple responsibilities.

A thorough understanding of credit control policies, procedures, and relevant regulations.

Proficiency in financial software, spreadsheet applications (like Excel), and database management systems.

Understanding of laws and regulations related to debt collection.

Ability to build and maintain relationships with internal and external stakeholders.

Ability to handle stressful situations and resolve complex issues related to overdue payments.

What’s In It For You

Join the Employee Shareholding Program to share in the Company’s success and directly benefit from EssilorLuxottica’s growth.

Opportunity to volunteer with the OneSight EssilorLuxottica Foundation and be an active part of our mission to improve lives by improving sight.

Medical benefits including health insurance coverage for hospital & surgical, outpatient – general practitioner and specialist, Life insurance.

Recruiting process Our recruitment process may vary; if you are selected, you will be contacted by our recruiters to guide you through the specific steps for your application.

Our Diversity, Equity and Inclusion commitment We are committed to creating an inclusive environment for all employees. We celebrate diversity and provide equal opportunities to all, regardless of race, gender, ethnicity, religion, disability, sexual orientation, or any other characteristic that makes us unique.

Seniority level Mid‑Senior level

Employment type Full‑time

Job function Accounting/Auditing and Finance

Industries Manufacturing

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