Manager - Regional Service

Are you a

Regional

Service Manager

passionate about leading a technical service team across APAC? If so, this opportunity could be for you! Join us at B. Braun, a leader in the medical devices industry, where your skills and experience will be recognized and celebrated. Take the next step in your career with us and help shape the future of healthcare!

As a

Regional

Service Manager

at B. Braun, you will play a vital role as main contact for technical issues, bridging communication between local teams, regional offices, and global technical service, support and guide country-level technical teams to ensure smooth and compliant service delivery—covering installations, repairs, and ongoing support. You will also lead and organize technical training for Avitum equipment across the APAC region.

Key responsibilities

Deep technical expertise in Avitum machines: operation, calibration, repair, and usage in clinical settings

Conduct product demos, training, and support engineers across the region

Lead and mentor regional technical teams; coach junior engineers

Analyze service data to identify operational issues and improvement areas

Collaborate with regional commercial teams on product launches and technical support

Act as a technical specialist with strong business acumen

Provide training and serve as the go-to expert for technical matters

What you will bring to the team

Strong business understanding and proven leadership experience

Minimum 10 years of relevant experience

Minimum 5 years in a senior engineering role

Technical expertise in medical equipment or related industries (e.g., dialysis machines)

Experience in training and mentoring

Collaboration experience with commercial/sales teams

Ability to analyze machine performance and service data

Strong English (spoken & written) is mandatory; Mandarin is a plus

Referrals increase your chances of interviewing at B. Braun Group by 2x

Seniority level Mid‑Senior level

Employment type Full‑time

Job function Medical Equipment Manufacturing

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