IT Staff

Company Description Hyde Padel is a forward-thinking sports company dedicated to growing and professionalizing the sport of padel across Indonesia. We design, build, and manage premium padel courts; offer high-quality equipment and apparel; run structured training programs for all levels; and organize competitive tournaments that foster community and excellence. Driven by passion and precision, we’re on a mission to make padel accessible, exciting, and sustainable—transforming it from a trending sport into a lasting movement.

Role Description This is a full-time on-site role for an IT Staff located in Surabaya. The IT Staff will be responsible for managing and maintaining IT infrastructure, including network administration and security. Daily tasks include troubleshooting technical issues, providing responsive customer service to resolve software and hardware concerns, and ensuring systems operate efficiently. The role also involves assisting in the implementation of IT solutions and maintaining a secure and reliable network system.

Qualifications Proficiency in Network Administration and Network Security Strong skills in Information Technology and Troubleshooting Excellent Customer Service abilities for resolving IT-related concerns Good organizational and problem-solving skills Ability to work collaboratively as part of a team Bachelor's degree in Information Technology, Computer Science, or a related field is preferred Previous experience in IT support or a network administration role is beneficial