CX & CRM Lead: Lifecycle & Loyalty Architect

A leading technology company in Indonesia seeks a CX & CRM Manager to enhance customer experience and drive lifecycle management. This role is crucial in improving customer journeys from onboarding to retention. Candidates should possess 4-5 years of experience in customer experience and CRM, strong operational skills, and proficiency in managing CRM tools like HubSpot or Salesforce. The position offers an opportunity to work collaboratively with multiple teams aiming for high customer satisfaction and long-term relationship growth. #J-18808-Ljbffr