E-Commerce Executive

Job Description: Customer Support & Issue Resolution: Respond to customer inquiries, resolve issues promptly, and escalate when necessary. Order & Product Management: Process orders, maintain accurate product listings, and coordinate with various parties. Administrative Support: Handle records, reports, and cross-functional coordination to meet KPIs. Campaign Analysis & Execution: Plan and execute advertising campaigns, analyze sales trends, and generate performance insights. Reporting: Prepare monthly and campaign reports with actionable insights to optimize performance. Key Skills and Qualifications: 2-3 years of experience in e-commerce, preferably in the retail industry. Strong understanding of e-commerce platforms, online marketing strategies, and data analytics. Excellent problem-solving and critical thinking skills, with the ability to make data-driven decisions. Strong communication and collaboration skills, capable of working effectively with cross-functional teams.

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