Restaurant Server - Cucina

Company Description Experience the epitome of French-inspired luxury at Sofitel Bali Nusa Dua Beach Resort, a prestigious 5-star beachfront haven boasting tropical gardens and sleek modern architecture which offers exclusive experiences for ALL members, this magnificent resort provides 413 exquisite rooms, including 39 suites and villas, along with an array of resort facilities.

Indulge in a culinary journey at three restaurants and two bars, rejuvenate at Sofitel FITNESS and Sofitel SPA, and delight in the outdoor and indoor kids club. Additionally, the resort features 24 function venues, including a Grand Ballroom and a Beachfront Ballroom. Discover the ultimate Art de Vivre at Club Millésime, where delectable cuisine, exquisite wines, and Balinese charm await.

Job Description We are seeking a passionate and service oriented Restaurant Server to join our team at Cucina, one of the signature dining outlets at Sofitel Bali Nusa Dua Beach Resort.

As a Restaurant Server at Cucina, you will play a key role in delivering exceptional dining experiences through attentive service, in depth product knowledge, and warm hospitality in a vibrant Italian inspired dining atmosphere.

Responsibilities

Greet and welcome guests with a warm, professional demeanor

Present menus and provide detailed explanations of dishes, beverages, and daily specials

Offer recommendations and upsell signature dishes and beverages

Take accurate food and beverage orders and input them into the POS system

Serve food and beverages according to established service standards

Ensure tables are properly set and maintained throughout service

Anticipate guest needs and respond promptly and courteously

Handle guest feedback and complaints professionally and efficiently

Coordinate closely with kitchen and bar teams to ensure smooth and timely service

Process bills and handle payments accurately

Maintain cleanliness and organization of dining and service areas

Follow hygiene, sanitation, and safety standards at all times

Qualifications

Minimum

1–2 years of experience

in a similar role in a hotel or upscale restaurant

Strong knowledge of food and beverage service standards

Good communication skills in English (additional languages are an advantage)

Well groomed with professional appearance

Customer focused with strong interpersonal skills

Ability to work in a fast paced and dynamic environment

Strong teamwork and coordination skills

Basic knowledge of POS systems

Willingness to work shifts, weekends, and public holidays

Positive attitude, energetic personality, and passion for hospitality

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