Fullstack Engineer, Contributor Success

GitLab Fullstack Engineer – Contributor Success GitLab is an open‑core software company building the most comprehensive AI‑powered DevSecOps Platform used by more than 100,000 organizations. Our mission is to enable everyone to contribute to and co‑create the software that powers our world.

An overview of this role As a Fullstack Engineer on the Contributor Success team, you will enhance the efficiency and success of our contributor community. You will drive initiatives that empower community members to contribute effectively to GitLab’s open‑source projects, support programs such as Education, Open Source, AI tooling, and Contributor Success, and coach cohorts of community members. Your work will directly impact how thousands of developers engage with GitLab.

What you’ll do

Lead and manage contributor success projects that enhance community engagement and output.

Coach and lead cohorts of community members, providing technical and non‑technical guidance to support their growth and contributions.

Track and analyze community contributions, using metrics to measure progress and identify improvement opportunities.

Collaborate with the Programs team to support initiatives such as Education, Open Source, AI tooling, and Contributor programs.

Advocate for prioritizing improvements based on community feedback to continuously enhance contributor experience.

Participate as a permanent member of GitLab’s merge request coaching team, specializing in areas like development, testing, or documentation.

Facilitate Contributor Success team stand‑ups and agile processes to ensure alignment and effective delivery.

Travel to customer sites to onboard and guide new contributors, fostering stronger relationships and expanding GitLab’s contributor base.

What you’ll bring

Strong expertise in Git and source control systems, with a solid understanding of contribution workflows.

Proven involvement in open source communities, including contributions to recognized projects.

Ability to coach and guide community members on both technical and non‑technical aspects of contribution.

Effective communication skills, including public speaking and customer interaction experience.

Comfortable working in a remote, asynchronous environment and collaborating across distributed teams.

Openness to diverse backgrounds and transferable skills, with a commitment to GitLab’s values and inclusive culture.

About the team The Contributor Success team focuses on increasing the efficiency and impact of community contributions to GitLab. The team owns key initiatives that support community members in becoming successful contributors, including coaching, project management, and tracking contribution metrics. The team operates fully remotely and collaborates asynchronously across multiple regions.

Hiring Guidelines GitLab is proud to be an equal opportunity workplace and is an affirmative action employer. GitLab’s policies and practices relating to recruitment, employment, career development and advancement, promotion, and retirement are based solely on merit, regardless of race, color, religion, ancestry, sex, national origin, age, citizenship, marital status, disability, and protected veteran status. GitLab will not tolerate discrimination or harassment based on any of these characteristics.

Apply for this job To apply, please visit the GitLab careers page and submit your application through the online portal.

Voluntary Self‑Identification For government reporting purposes, GitLab offers a voluntary self‑identification survey support outreach and recruitment efforts. Participation is confidential and will not be considered in the hiring process.

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