Key Account Manager

About The Position

Location:

BSD, Tangerang Selatan

Benefits : Competitive Monthly Salary + Performance Bonus + Medical Insurance

About The Role

The Key Account Manager (KAM) for E-commerce and Offline retail partners is responsible for driving sales growth, optimizing account performance, and ensuring operational excellence across assigned E-commerce and offline retail partners. This role manages end‑to‑end commercial execution—from negotiations, promo planning, trading terms, listing coordination, and claim settlement to close collaboration with Category Buyers, Supply Chain, Sales Support, and Store Operations teams. The KAM will play a critical role in building strong partnerships with our E-commerce and retail accounts, ensuring the achievement of sales targets, stock availability, promotional effectiveness, and planogram compliance. This position requires strong stakeholder management, analytical capability, negotiation skills, and execution discipline.

Your Responsibilities

Manage end‑to‑end commercial activities for assigned E-commerce and offline key accounts, including JBP, trading terms, promotions, and listings. Drive sales performance through regular monitoring of sell‑in, sell‑out, stock levels, and promotional execution. Coordinate with Supply Chain and DC teams to ensure SKU availability, planogram compliance, and store execution. Analyze account performance and provide actionable insights for growth, efficiency, and problem resolution. Lead monthly and quarterly reviews to track progress, highlight risks, and propose improvement plans.

What You Bring

Bachelor’s degree in business, Marketing, or related field. Minimum 5 years' experience as KAM/Account Executive in FMCG, retail, or distribution. Strong understanding of E-commerce, offline retail operations, category management, and promo mechanics. Excellent negotiation, communication, and stakeholder management skills. Ability to manage multiple accounts and activities simultaneously

What’s Next

If this position sounds interesting, please hit the apply button now! If you have additional questions, you can send me email on nabila.imantiana@florafg.com

We understand your resume might not be up to date and recommend that you apply with what you have or your LinkedIn Profile. Flora Food Group is dedicated to building an inclusive and diverse workplace, we understand that you might not meet all the requirements stated in the description, but we encourage you to apply anyway. You might be the right candidate for this role or other roles.

Flora Food Group is an employer committed to diversity and inclusion in the workplace and equal opportunities for all. We recruit based only on values, qualifications, performance, skills, behaviours, experience, and knowledge. We ensure job advertisements are free from unintentional bias.

No personal characteristics should be a barrier to joining Flora Food Group. We prohibit discrimination and harassment based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or other personal characteristics.