Admin Pre Sales (Commission Based) - Yogyakarta

Amalan is a company that specializes in debt management services. Specifically, Amalan helps individuals who are struggling to repay their debts—especially credit card debt, unsecured loans, and other forms of consumer loans—by negotiating debt restructuring or payment relief with banks or financial institutions.

We are currently offering an opportunity for enthusiastic and dedicated individuals to join our Admin Pre Sales team. This role provides hands‑on experience in customer service and sales lead handling within the financial services industry.

Responsibilities

Answer all inquiries from potential and existing clients through various communication channels

Receive and handle inbound calls, including sales leads and client support

Clearly explain Amalan’s services to prospective clients

Assess clients' eligibility using a script provided in the system

Forward lead data to the relevant team based on established procedures

Escalate issues to the internal team when further assistance is required

Update the customer database after each interaction

Meet Quality Assurance standards and other key performance metrics

Qualifications

WFO (Placement in Yogyakarta)

Diploma, Bachelor’s, or Master’s degree in any field

Fresh graduates are welcome to apply

Strong communication skills, proactive attitude, and team-oriented

Preferably graduates from English Education or English‑related studies

Seniority Level Entry level

Employment Type Contract

Job Function Administrative

Industries Business Consulting and Services

Location: Yogyakarta, Indonesia

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