Job Description
Posted On: 20 September 2025
Posted By: Admin Loker Hotelier
Views: 1,910
Mercure Jakarta Batavia
Position Available
Guest Service Agent (Mandarin Speaker)
About The Role
Welcomes guests and takes care of them from arrival to departure.
Assists guests with check-in, check-out, and any issues related to room service.
Handles guest complaints and feedback promptly.
Manages guest mail and messages, and answers phone calls.
Maintains a high standard of personal appearance, develops friendly relationships with guests, and ensures hygiene at all times.
Your Skills & Experiences
Fluent in both written and spoken Mandarin and English
Customer-oriented
Professional with a positive mindset
Why Work For Accor
Employee benefit card offering discounted rates at Accor hotels worldwide.
Develop your talent through Accor's learning programs.
Opportunity to grow within your property and across the world!
Ability to contribute to the community and make a difference through our Corporate Social Responsibility and Environmental, Social, and Governance (ESG) activities.
How To Apply
Email your recent cv to: [email protected]
Ready to Apply?
Don't miss this opportunity! Apply now and join our team.
Job Details
Posted Date:
February 25, 2026
Job Type:
Food
Location:
Jakarta, Indonesia
Company:
LokerHotelier.com - Lowongan Kerja Hotel, Resort, Villa, Restaurant, Spa & Gym
Ready to Apply?
Don't miss this opportunity! Apply now and join our team.