Operations & Systems Lead (ITB grads)

Design Marketing Studio is forming the Bandung Intelligence Hub, a captive AI operations studio built to support a high-performing US digital marketing agency serving US-based architects, interior designers, and design-led brands. The Hub is being built to deliver high-quality work reliably for the US market, with clear performance standards, real responsibility, and long-term financial upside for those who contribute meaningfully. Learn more about the Hub here.

Compensation and growth reflect the performance expectations and economics of the US market, while starting from a realistic local base and expanding meaningfully with demonstrated impact. Our culture values judgment, clarity, and execution, and we operate with a small, senior-minded team and a strong bias toward systems that make work easier, calmer, and more durable over time.

This role exists to help us remove friction, increase leverage, and reduce dependency on individual memory or effort.

The Role We are looking for an Operations & Systems Lead to work closely with the founder on the inner mechanics of the business.

This is a role for someone who enjoys:

Understanding how real systems actually work

Identifying where processes break, repeat, or depend on heroics

Turning messy reality into clear, durable workflows

Using data, structure, and automation to reduce effort and error

Leveraging AI agents

You will be trusted to observe, decide, and improve, not just execute instructions.

What You’ll Work On

Mapping how work flows across people, tools, and timelines

Identifying bottlenecks, failure points, and unnecessary complexity

Designing and documenting practical processes that others can follow

Improving visibility into work status, risks, and ownership

Implementing light automation and system improvements where they add real value

Continuously learning new tools, methods, and techniques to increase leverage

You’ll be encouraged to:

Make reasonable assumptions

Decide with incomplete information

Improve systems incrementally rather than overbuilding

Who This Role Is For This role is a strong fit if you:

Have an ITB background in Informatics / Computer Science, Industrial Engineering, Engineering Management

Enjoy problem-solving across both technical and human systems

Are curious, self-directed, and comfortable taking responsibility

Think in terms of systems, feedback loops, and tradeoffs

Want increasing ownership as you prove reliability and judgment

We welcome:

Graduates with strong real-world projects

Professionals at an early or mid-stage of their career who want more responsibility, scope, and ownership

Growth & Upside (US-Market Aligned) This is not a static role.

As you demonstrate judgment and impact:

Your scope will expand

Your influence on how the business runs will increase

Your compensation will grow meaningfully beyond typical role-based norms, tied directly to performance and leverage created

For the right person, this role can evolve into a long‑term, high‑trust, high‑upside position at the core of the studio.

Compensation from Rp 12 million+ per month, with generous performance bonuses.

How We Evaluate Fit We care less about titles and more about:

How you think

How you learn

How you simplify complexity

The process includes:

Reviewing examples of systems or processes you’ve improved

A short paid assignment focused on real operational problems

A conversation about decisions, tradeoffs, and ownership

How to Apply We are hiring multiple candidates for this role.

Email jobs@designmarketing.biz with the subject line:

Include:

A short note describing a system or process you’ve improved or built

Your LinkedIn Profile url

1–3 LinkedIn profile URLs of professionals you believe are an exceptional match for this role and whom you would most want to work alongside

We value candidates who recognize and attract strong talent around them.

If there’s alignment, we’ll take the next step.

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