Human Resource Operations Supervisor (Employee Relation & Payroll)

Human Resource Operations Supervisor (Employee Relation & Payroll) We are

Pinjamin, a subsidiary of KN Group – a Finance Company . We are seeking a detail-oriented and proactive

HR Operations Supervisor

to join our growing team.

Although this is a

supervisor-level position , it currently has

no direct subordinates . Instead, you will function as a

hands-on HR expert , handling employee relations, industrial relations, compliance, payroll, and compensation & benefits. You will serve as a trusted advisor for both employees and management, ensuring legal compliance and smooth HR operations. This role is

based in Tangerang , but requires commuting to our Jakarta office

twice a week .

Key Responsibilities Act as the

primary liaison between employees and management , handling workplace issues fairly, efficiently, and with discretion.

Ensure

strict compliance with local labor law (UU Ketenagakerjaan, Omnibus Law, PKWTT regulations, etc.) , while providing guidance to management on HR legal and compliance matters.

Handle

termination processes, industrial relations cases, and retention strategies

with professionalism and minimal risk exposure.

Oversee

Compensation & Benefits

and respond to employee-related concerns regarding payroll, benefits, and entitlements.

Supervise and validate payroll calculations to ensure accuracy, compliance, and timely disbursement.

Manage and maintain confidential employee case files and generate reports to identify trends, risks, and improvement opportunities.

Qualifications Minimum total

3-5 years of progressive HR experience , with at least

1 years in a supervisory or team-lead capacity .

Proven track record in

Employee & Industrial Relations, Compensation & Benefits, HR Compliance, HR Legal, and HRGA .

Strong knowledge of Indonesian labor law

(especially PKWTT management, termination procedures, and dispute resolution).

Excellent problem-solving ability in handling

termination and retention cases .

Must have

no history of labor arbitration

or unresolved disputes with previous employers.

Excellent written and verbal communication skills in

English (MUST)

and

Bahasa Indonesia (native) .

Strong discretion in handling sensitive and confidential information.

Solid foundation in

payroll processes and C&B practices .

Why Join Us? At Pinjamin, you will work in a

fast-paced fintech environment

where compliance, efficiency, and employee engagement are highly valued. This is a unique opportunity to grow your HR leadership career, while directly shaping a positive employee experience and safeguarding organizational compliance.

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