Customer Relation (South Jakarta)

Role Description This is a full-time on-site role located in the Jakarta Metropolitan Area for a Customer Relation Officer. The responsibilities include managing and sustaining positive client relationships, ensuring customer satisfaction, addressing customer inquiries promptly, and resolving any issues efficiently. The role also involves effective communication, analyzing customer feedback to improve services, and collaborating with internal teams to enhance the customer experience.

Qualifications Strong Interpersonal Skills and expertise in building and maintaining Client Relations Proven ability in Customer Support and ensuring Customer Satisfaction Excellent Analytical Skills for evaluating customer feedback and needs Proficiency in effective communication and problem-solving Relevant experience in customer service or client management Bachelor's degree in Business Administration, Customer Service, or a related field