Regional IT Engineer (Onsite)

Regional IT Engineer (Onsite)

As a

Regional IT Engineer , you will be the onsite technical expert supporting our regional offices and collaborating closely with

Group IT . Your role ensures the reliability, security, and performance of IT systems while driving strategic initiatives such as

cloud adoption ,

ISO 27001 compliance , and

M&A integrations . Key Responsibilities

End-User Support:

Deliver Level 2 support for hardware, software, and network issues to maintain business continuity. Security & Compliance:

Monitor and enforce security standards aligned with

ISO 27001

and group policies. Cloud & Identity Management:

Administer

Microsoft 365 ,

Azure Active Directory , and Exchange Online. Endpoint & Device Management:

Configure and manage

Intune , Autopilot, and endpoint security tools (Defender, Sentinel One, CrowdStrike). Infrastructure Management:

Maintain local servers, networks (LAN/WAN/Wi-Fi), VPN (SonicWall), and Hyper‑V environments. Access Control:

Manage application access and ensure compliance with security requirements. Documentation & Training:

Maintain IT asset records, SOPs, and deliver user training. Project Participation:

Support

M&A IT integrations , office relocations, and new technology deployments. Required Skills & Experience

3–5 years in IT support (Level 2 or onsite). Strong knowledge of

Microsoft 365 administration ,

Azure AD , and

Exchange Online . Experience with

endpoint management

(Intune, Endpoint Central) and automated software distribution. Proficiency in

Windows 10/11 ,

Windows Server 2016/2019 , and Hyper‑V. Networking fundamentals: DNS, DHCP, VPN, routing, Wi‑Fi (Aruba/Ruckus). Familiarity with ITSM tools (ServiceNow, Jira, ManageEngine). Exposure to

ISO 27001 audits/compliance . Strong troubleshooting and analytical skills. Preferred Skills

Experience in hybrid or multi‑site environments. Knowledge of cybersecurity frameworks and vulnerability management. Scripting/automation (PowerShell). Familiarity with ITIL 4 principles. Certifications (Preferred)

ITIL 4 Foundation Microsoft 365 Administrator / Modern Desktop Administrator Azure or AWS Cloud Administration CompTIA A+ or Cybersecurity certifications (ISACA, SANS, EC‑Council) What We Offer

Opportunity to support a global organization with growth potential. Access to training and professional development. Collaborative, innovation‑driven culture. Seniority level

Associate Employment type

Full‑time Job function

Information Technology Industries

Business Consulting and Services

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