Technical Account Manager

Technical Account Manager Working Location: Jakarta (Hybrid, Virtual Office)

Responsibilities

Ensuring all processes of the customer’s requirement run smoothly and meet expectations.

Acting as a communication bridge between Sales and Engineering Team.

Conducting technical assessment of the customer’s infrastructure.

Leading kick-off meeting and tracking ongoing client-related projects up to finishing and documentation.

Creating cloud topology and architecture solution to be converted into project.

Preparing comprehensive reports on the progress of all assigned projects.

Continuously learning and staying updated on new technology related to cloud and virtualization management, migration, and deployment.

Qualifications

Direct or hands-on experience in designing technical project (application or cloud migration project).

Experience in delivering multi-solution and multi-products.

Excellent project management capabilities and strong consultative communication skills.

Experienced in roles as Technical Sales, Presales or Engineer, Solution Architect, or IT Consultant.

Experienced in IT industries such as Cloud provider, System integrator, IT infrastructure consulting.

Familiar and experienced handling IT assessment, IT topology drafting, solution formulation.

Proficiency in Linux and Microsoft Operating System.

Deployment and management experience with GCP/AWS/Alibaba Cloud.

Hypervisor (Hyper-V, VMWare, Proxmox, XenServer, Linux KVM, Virtual Box).

Hosting area (platform management, domain, and migration).

Data center area (technical, remote hand, monitoring).

Experience in opensource cloud computing infrastructure.

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