Business Development Support Officer - Digital Insurance

Business Development Support Officer - Digital Insurance Company Description Cermati is a financial technology (fintech) startup based in Indonesia. Cermati simplifies the process of finding and applying for financial products by bringing everything online, so people can shop around for products online and apply without having to physically visit a bank.

Our team hailed from Silicon Valley tech companies such as Google, Microsoft, LinkedIn, and Sofi, as well as Indonesian startups such as Doku and Touchten. We have graduates from well‑known universities such as Universitas Indonesia, ITB, Stanford, University of Washington, and Cornell. We are building a company with the same culture of openness, transparency, drive, and meritocracy as Silicon Valley companies, and we invite you to join us in building a world‑class fintech company in Indonesia.

Job Description

Handle Product Masterfile and other integration related queries with clients and internal stakeholders.

Coordinate with BI and/or Product team to solve discrepancies in data reconciliation and ensure data in the system is up to date.

Drive analysis and insight on current products and support market research on targeted clients.

Assist in product configuration based on business requirements, analyze changes, and ensure end‑to‑end results meet expectations.

Perform monthly invoice reconciliation for existing clients and partners.

Compile documentation such as correspondence and legal documents to ensure projects are tracked properly.

Coordinate with the Claims and CS team to resolve problems or blockers regarding claims or queries from clients.

Report to Business Development Managers in providing support for proposal preparation and other key activities.

Liaise with Business Development Managers to provide support.

Qualifications

Minimum Bachelor Degree from a business‑related major from a reputable university.

Detail‑oriented and proficient in using Microsoft Office.

Preferably have exposure in a similar Business Development or Sales Support role.

Preferably having work experience in a consulting firm as an analyst, insurance company, or tech company is a plus.

Ability to effectively manage multiple tasks of varying complexities and meet deadlines.

Willing to learn new things and adapt in a fast‑paced environment.

Analytically proficient and highly experienced with conducting analysis.

Seniority level Associate

Employment type Contract

Job function Business Development

Industries Technology, Information and Internet

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