Windows Cloud Operations Expert (RUN Services)

Windows Cloud Operations Expert (RUN Services) Serve as the

technical escalation point

for production support and complex incidents.

Assign and manage technical tasks within the team, encourage collaboration, and share best practices.

Support team skill development and provide training where required.

Manage service improvements for Windows environments, Failover Clusters, Hyper‑V, VMware, AWS, GCP, and HPE hardware (DL/Synergy/Simplivity/Alletra series).

Proactively maintain system availability and reliability in line with SLAs.

Implement automation and LEAN best practices to improve efficiency.

Participate in technology reviews, identify potential risks, and provide recommendations.

Engage with clients to manage daily requests, risk mitigation, and service quality.

Ensure compliance with legal, regulatory, and internal policies, including financial security and fraud prevention.

Requirements

Bachelors/Engineering degree.

8 to10 years experience managing

Windows environments , including 3 to5 years in financial institutions.

Subject matter expert in

Windows OS, Hyper‑V, Failover Clustering .

Hands‑on experience with

VMware (vSphere, vCenter, VROPS, VRLI)

is a plus.

Strong experience with

HPE hardware

(DL, Synergy, Simplivity, Alletra).

Proficient in

Python, PowerShell, and workflow integration tools .

Knowledge of

patching tools and Active Directory .

Strong problem‑solving, communication, interpersonal, and team collaboration skills.

Customer‑focused with the ability to work under pressure.

Willing to work

rotating shifts

covering Europe business hours and participate in

on‑call support .

To apply, please visit www.gmprecruit.com and search for Job Reference:

5WYRRY33

To learn more about this opportunity, please contact Yingying at ************@gmprecruit.com

We regret that only shortlisted candidates will be notified.

GMP Technologies (S) Pte Ltd | EA Licence: 11C3793 | EA Personnel: Lai Yingying | Registration No: R1110239

By applying for this role, you consent to GMP Recruitment Services (S) Pte Ltds PDPA and e2is PDPA.

#J-18808-Ljbffr