Senior Customer Care Ops Lead: Strategy & BPO Excellence

A leading travel technology company in Jakarta seeks a Senior Associate Operations Manager for Customer Care to enhance service and optimize efficiency. This role involves strategic planning, performance management, and collaboration with BPO partners to ensure excellent customer satisfaction. Candidates should possess at least 7 years of customer care experience and a university degree. Strong communication and negotiation skills are also required. Enjoy a challenging and rewarding career with us! #J-18808-Ljbffr