Team Leader Cybersecurity

Manage escalated delivery requests and resolve services issues for signature and priority customers. Coordinate regular meetings on SLA, service performance, updates, and issue handling. Review SLA and service performance report preparation. Prepare and deliver security planning, roadmap, topology, reports, and risk evaluations to support business activities. Handle incident response together with the CSIRT, including investigation, analysis, root cause Support and participate in the implementation and configuration of security technologies for customers. Demonstrated experience in operational security management, incident handling, and policy enforcement. Proficiency in SIEM, log analysis, network traffic analysis, and threat hunting. Develop security automation tools and scripts to improve SOC efficiency and reduce manual workload. Identify emerging risks and recommend proactive controls to improve resilience against current and future threats on customers Provide technical leadership and day-to-day guidance for the Cybersecurity Operations team. Lead and coordinate SOC operations across L1 and L2 analysts, ensuring effective alert triage, investigation, and escalation. Mentor and support L1 analysts (7 personnel) in incident analysis, investigation methodology, and tool usage. Coordinate with L2 analyst (1 personnel) for complex investigations, threat hunting, and root cause analysis. Work closely with Network Security Support (1 personnel) to align incident response, traffic analysis, and remediation actions. Ensure consistent adherence to SOC processes, SLA commitments, and operational best practices across the team.

Minimum Qualifications

Bachelor’s degree in Computer Science, Information Technology or a related field have experience working in the field of cyber security for a minimum 3 years. Have experience implementation solution or services in the field of cyber security with minimum 5 project handling have minimum 2 years experience as soc L2 or 2 Years as Security Engineer Understanding & Familiarity with ISO 27001, NIST frameworks, SOC TRIAD, GDPR, and other relevant security compliance standards.