Job Description
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Supply Chain & Operations Excellence
role at
voilà.id
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Supply Chain Management
Overlook the entire transport & warehouse process flow
Build and deploy the supply chain planning process effectively and efficiently.
Focus on continuous improvement processes for ordering, shipping, receiving, storing, and delivering products to meet customer needs
To act as a Control Tower to maintain the balanced achievements between stakeholders
Collecting all issues related to our selling products (returns, complaints, etc from any sources such as social media, email, and chats) and collaborating with internal departments in handling the cases.
Develop and maintain working relationships with key partners (3PL) to execute the process on time and within budget.
Work closely with Merchandising, Purchasing, Warehouse & Finance to provide customer & stakeholder needs.
Supervise the end to end process i.e. accuracy, timing.
Research and analyze the most cost-efficient operational network.
Keep detailed records, generate reports, and develop presentations to help management understand the logistics perspective
Responsible for any ad-hoc projects from users and teams
Operations Excellence
Continuous Improvement
Create, monitor and ensure the implementation of the Continuous Improvement Program with business users to accelerate processes and increase productivity (Internal Memo, Policies, Business Process & SOP).
Lead and manage projects from initiation to closure, ensuring the project runs smoothly according to project scope, timeline, and budget.
Change Management: Lead and facilitate cross-functional change initiatives, ensuring seamless adoption and realization of benefits.
Communicate project status, risks, and issues to stakeholders, providing regular updates and managing expectations.
Identify and mitigate project risks and issues, implementing effective solutions to minimize impact on project deliverables.
System Implementation: Assess and recommend technology solutions (e.g., process automation tools, analytics platforms) to drive continuous improvement.
Business & Process Analysis
Data-Driven Optimization: Leverage advanced data analytics to identify bottlenecks, inefficiencies, and opportunities for automation across operations functions.
Identify and mitigate project risks and issues, implementing effective solutions to minimize impact on project deliverables.
Seniority level
Entry level
Employment type
Full-time
Job function
Management and Manufacturing
Industries
Retail
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Job Details
Posted Date:
February 23, 2026
Job Type:
Business
Location:
Jakarta, Indonesia
Company:
voilà.id
Ready to Apply?
Don't miss this opportunity! Apply now and join our team.