Luxury CX Lead: VIP Clienteling & Omnichannel Experience

A leading luxury retail firm in Jakarta is seeking a Customer Experience Manager to enhance the luxury brand experience across all touchpoints. The role involves optimizing customer journeys, managing high-value client relations, and training staff on luxury service standards. Ideal candidates will have a degree in Business or Hospitality, alongside 3-5 years of luxury retail experience, including 2-3 years in a managerial role. This position offers an opportunity to make a significant impact in premium customer service. #J-18808-Ljbffr