Head of People & Organization

Gently is a mother and baby care brand built on empathy and deep research into the needs of modern mothers and families. We believe care goes beyond products—it’s about trust, safety, and support at every stage of motherhood. Driven by data, continuous innovation, and proven quality, Gently grows as a responsible, relevant brand that stays closely connected to its community.

About The Role Head of People & Organization will build and lead People function that enables a high-performing, aligned, and accountable organization. You will be responsible for establishing the core HR systems, policies, and team from the ground up, while also partnering closely with leadership to drive organizational effectiveness, culture, and performance.

What You Will Do 1. People & Organizational Strategy - Design and execute a holistic people strategy aligned with company vision and growth goals - Build scalable organization structures, workforce planning models, and team capacity strategies - Act as a trusted advisor to leadership, driving decision-making on people and team-related matters 2. Performance Management & Talent Development - Build and institutionalize a robust performance management framework (e.g., OKRs, 360 reviews, calibration) - Partner with leadership to drive a culture of accountability, continuous feedback, and meritocracy - Implement talent development programs, leadership pipelines, and succession planning 3. HR Infrastructure & Compliance - Develop and roll out foundational HR policies, SOPs, and systems (hiring, onboarding, time off, payroll, etc.) - Evaluate and implement HRIS tools and reporting systems to support scale - Ensure full compliance with local labor laws and employment regulations 4. Culture, Engagement & Change Management - Define and reinforce company culture and values across all levels - Design and lead employee engagement, feedback, and recognition programs - Drive change management efforts that support transformation and growth 5. Team Leadership & People Ops - Build, lead, and coach a high-performing People team - Collaborate cross-functionally to embed people practices into business units - Lead internal communication initiatives related to people and organization

What We’re Looking For At least 8+ years of progressive HR/People leadership experience, ideally in well-established local or multinational companies Proven success in building or transforming HR functions, especially in high-growth or evolving environments Deep expertise in performance management, organizational design, and leadership development Strong experience with compliance, policy creation, and HR systems implementation Excellent stakeholder management and a track record of partnering directly with CEOs and senior executives Balance of strategic thinking and operational execution, with a structured, hands-on approach Strong knowledge of Indonesian labor law and HR best practices High emotional intelligence, integrity, and a collaborative leadership style Preferred background in organizational psychology, human capital strategy, or executive coaching Experience navigating both corporate structure and agile company environments