Lecturer Services Staff (BINUS @Semarang)

Responsibilities Job Description Services Activities

Ensure and provide quality service related to teaching & learning process for Lecturers, students and other stakeholders

Communicate courteously with Lecturers, students and other stakeholders by telephone, email, letter and direct info communication

Provide Lecturing & Examination services in Magister Program Services (regular and online program) according to valid procedures and regulations

Lecturer Affair Activities

Ensure lecture absentee process with faculty/school

Handle course materials acceptance and examination files to each faculty/school

Communicate with faculty/school to find substitute lecturer when the scheduled lecturer is unable to attend and request to be substitute

Announce and provide notification of absent lecturers to students

Receive, input, and file lecture permission letter

Record lecture attendance list into lecture monitoring book

Invite and confirm the lecturer attendance for meeting invitation

Arrange and support lecturer meeting as scheduled

Communicate with faculty/school to deal with lecturer matter and gather feedback from lecturers

Receive examination files from lecturer and proceed it to faculty/school for further process

Receive lecturer schedule changes from Faculty/school

Provide travel arrangement for lecturer to conduct Online Class thesis examination process.

Management Support Activities

Provide Report to direct Supervisor

Suggest improvement process related to activities in area of responsibilities (especially related to time concern, effort and cost)

Perform activities related to Quality Management System

Perform additional tasks related to key responsibilities as required by Direct Supervisor

Requirements

Minimum Bachelor's Degree in Management/Information Systems or related field

Minimum 1 year of working experience in service area

Have strong interpersonal skill

Willing to be placed in Semarang

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