Key Account Manager – B2B & Plantation Business

The

Key Account Manager (KAM ) will be responsible for managing and expanding relationships with key business-to-business (B2B) clients and plantation customers in Indonesia. The role focuses on driving revenue growth, maintaining client satisfaction, and ensuring the successful implementation of UPL’s portfolio of agricultural solutions and services.

Responsibilities:

Develop and maintain strong relationships with key B2B customers and plantation clients. Serve as the main point of contact for strategic accounts, ensuring client needs are met effectively. Conduct regular business reviews to assess client satisfaction, address concerns, and identify growth opportunities. Identify and pursue new business opportunities within the plantation and B2B segments to achieve sales targets. Collaborate with internal teams (e.g., Marketing, Product Development) to tailor solutions to customer needs. Negotiate and close long-term contracts with clients to ensure consistent revenue streams. Develop and implement account strategies to meet revenue and profitability goals. Work with the sales team to design and execute promotional activities, campaigns, and product demonstrations targeting plantation clients. Monitor and forecast sales performance, ensuring alignment with company objectives. Analyze market trends, customer feedback, and competitor activities to identify areas for improvement. Provide insights to the product development and marketing teams to enhance UPL’s offerings for the plantation sector. Stay updated on agricultural best practices, crop management techniques, and plantation business dynamics in Indonesia. Collaborate with cross-functional teams to deliver seamless customer service. Prepare and present regular reports on account performance, sales forecasts, and market trends to senior management. Ensure compliance with company policies, industry standards, and regulatory requirements