Accounts Receivable Collections Specialist - Commercial & HOA Accounts

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Job Title: Remote Accounts Receivable Collections Specialist (100% Work From Home)

Location:

Remote from Latin America

Position Type:

Full-time

Salary :

$1,200 - 1,500 USD/month depending on experience

Schedule: Monday–Friday, 8:00am - 5:00pm Pacific Time

Job Overview: Hire Latam LLC has been retained by a rapidly expanding, Los Angeles-based commercial services company to identify a dynamic

Accounts Receivable (AR) Collections Specialist (Commercial & Property Management / HOA Accounts) . This $75M+ revenue, Private Equity-backed organization operates 14+ business units across Los Angeles, Orange County, San Diego, and San Jose, CA, and is in aggressive growth mode following 30+ years of success built on quality, leadership, and a strong performance-driven culture. The AR Collections Specialist is responsible for proactively managing and collecting outstanding receivables across multiple branches and business units. Depending on business needs, the role may focus primarily on

commercial accounts or HOA/property management accounts , and the final scope will be clarified and formalized prior to offer stage. Reporting directly to the AR Collections Manager, this role is critical to accelerating cash flow, reducing aged receivables, resolving payment delays, and maintaining strong working relationships with customers. The ideal candidate thrives in fast-growing, operationally evolving environments and combines financial discipline, persistence, professionalism, and cross-functional collaboration to improve collection performance and reduce DSO.

Responsibilities: Collections & Cash Flow Management Proactively manage and collect outstanding invoices across assigned accounts (commercial and/or HOA/property management portfolios) Execute the company’s collections program under the direction of the AR Collections Manager Focus heavily on 30/60/90+ day aging accounts to reduce delinquent balances Drive measurable improvements in cash collection performance and DSO Conduct consistent outreach via phone and email using clear, professional, and persistent communication Secure payment commitments and follow through to resolution Escalate high-risk or unresponsive accounts in a timely manner

Customer & Stakeholder Coordination Communicate professionally and assertively with customer AP departments, property managers, and/or HOA representatives Work directly with customers to obtain required P.O.s, approvals, board authorizations, and supporting documentation needed to release payment Follow up on invoices tied to approval workflows, pay-when-paid clauses, or retainage schedules Maintain detailed documentation of collection efforts and account status updates Partner with branch managers, project managers, and service coordinators to resolve billing discrepancies, missing documentation, or customer setup issues

Compliance & Process Integrity Review contract payment terms and ensure collections align with contractual obligations Ensure invoices are submitted accurately and timely through customer/vendor portals Protect the company’s legal and financial position by monitoring preliminary notice requirements and lien/bond claim deadlines Ensure compliance with internal controls, audit requirements, and customer contract terms Support data cleanup initiatives, including customer master records, invoice accuracy, and payment terms Assist in preparing updates for weekly aging review meetings Support credit risk evaluation for new and existing customers

Qualifications, Skills and Key Competencies: Must Haves 3–5+ years of hands-on AR collections experience Proven success in collections, dispute resolution, and payment negotiations Strong customer communication skills with experience working with: Commercial customers, project-based accounts, OR HOAs, property management firms, or similar structured approval environments Proficiency in ERP/accounting systems and Excel Experience with service-industry billing systems Strong organizational and follow-up skills Ability to manage multiple branches and business units simultaneously Preferred Bachelor’s degree in Accounting, Finance, Business, or related field Experience in high-growth or M&A environments Experience in service trades, construction, or project-based environments (highly preferred)

Important Note: This role may ultimately be aligned to either a Commercial Portfolio or an HOA / Property Management Portfolio based on candidate strengths and business needs. A revised and finalized job description reflecting the specific portfolio assignment will be provided during the offer stage.