Student Career Coach

Responsibilities

Recommends strategies or messaging in promoting the Horizon brand, in engaging/coaching the leads, depending on their responses and conversation

Generates regular (daily, weekly, monthly) reports to determine the performance of agents and the status of leads

Strategizes on coaching/nurturing and conversion marketing activities to ensure students move further down the funnel to enrollment.

Develops marketing activities for coaching (including but not limited to webinars, campus tours, career fairs, and other promotional activities).

Assists the Marketing & Sales head in the development and implementation of department processes and protocols

Maintain accurate records of interactions and progress in our CRM system.

Provide exceptional customer service and address any concerns or questions from prospects.

Stay informed about university programs, policies, and industry trends.

Lead the marketing coach member and make sure the member does their job well

Qualifications

S1 Psychology or any related major

Persuasive and Excellent communication skills

With experience in sales or Telemarketing work

Must be tech-savvy and proficient in Google Apps, Excel

Ability to work independently and within a team

Detail-oriented with good organizational skills

Proficiency in using CRM systems

Knowledge of educational programs and enrollment processes

Resilient & Thick-Skinned: the ability to stay motivated

Positive & Energetic: A friendly and enthusiastic personality

#J-18808-Ljbffr