Novotel Lombok Resort & Villas - LokerHotelier.com

Posted On: 15 July 2024 Posted By: Admin Loker Hotelier Views: 1,259

Novotel Lombok Resort & Villas, we are hiring! Front Office Manager

About The Role With a hands-on approach, effectively manage the Hotel Front Office operation to achieve a reputation as a market leader in individualized customer focused service in the hotel locality. Ensure hotel targets around RPS, Loyalty and room upselling are met to ensure KPI's are achieved. Ensure the operation of an effective night audit function in conjunction with the Financial Controller to ensure accuracy of this daily function whilst maintaining customer focus. Monitor all Very Important People (VIP's), special guests and their requests to and their needs are met, and loyalty is maintained..

Your Skills & Experiences Minimum 2 years' experience as a department head in a similar role. Proven track record of driving loyalty within the hotel Excellent communication skills with fluency in English; additional languages are a plus. Strong in organization, good communication and leadership Positive Spirit Result and service oriented Excellent Organizational, time management skill and a great teamwork

Why Work For Accor Competitive compensation & benefits Employee benefit card offering discounted rates in Accor worldwide Learning programs through our Academy Grow your talent and your career within our property or within our worldwide network

Please send your CV to: [email protected]