Retail Commercial Manager

Job type: Full Time · Department: Small Medium Enterprise · Work type: On-Site About Job

Retail Commercial Manager is a strategic role responsible for driving acquisition and retention of SME customers through effective commercial programs, team coaching, and cross‑functional collaboration. This role focuses on revenue growth, capability building at branch level, and ensuring commercial strategies are executed consistently on a national scale Skills & Qualification

Bachelor’s degree (S1), preferably in Management or related field Minimum 3 years of experience in Business Development and Sales within retail industries At least Supervisor-level leadership experience Strong analytical thinking and problem‑solving skills Strong leadership and team management capability Proficient in data analysis, presentation, and data visualization Responsibilities

Develop and execute acquisition and retention strategies for medium and high‑segment SME customers at a national level Plan, manage, and control budgets for commercial and marketing programs effectively and efficiently Design and implement marketing initiatives that support customer acquisition and retention with optimal cost Collaborate with internal departments to ensure strategies and programs are implemented smoothly Handle customer onboarding and relationship management as part of acquisition and retention efforts Coach and develop Branch Business Development (BBD) teams to operate independently, execute plans effectively, and proactively achieve targets in alignment with Branch Head and Regional Head Monitor and control outstanding invoicing schemes to ensure healthy revenue flow

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