Customer Quality Supervisor

Bachelor's degree in Engineering or a related field. Minimum of 3 years of experience in quality customer within the

automotive industry is a must. Proficiency in quality management systems and methodologies such as Core Tool, IATF 16949 Strong analytical skills with the ability to interpret data and generate actionable insights. Excellent communication and interpersonal skills for effective collaboration with various stakeholders. Proven leadership experience, with the ability to motivate and guide a team. Strong problem-solving skills and a proactive approach to quality improvement. Good in English both oral and written Responsibilities

Oversee the customer quality assurance process and ensure adherence to industry standards. Act as the main point of contact for customer quality-related inquiries and concerns. Analyze customer complaints and quality data to identify trends and areas of improvement. Develop, implement, and maintain quality control procedures and best practices. Coordinate with production, engineering, and customer service teams to resolve quality issues promptly. Lead quality improvement projects aimed at enhancing product quality and customer satisfaction. Conduct regular training sessions for staff on quality standards and customer quality management processes. PT Minda ASEAN automotive (PTMA) was founded in 2004 and is currently wholly owned subsidiary of Uno Minda Ltd. The company came into existence with couple of objectives i.e. to tap into ASEAN market, and locally support our global customers. PTMA are manufacturing and trading in automobile parts such as electrical switches, powers sockets, lever holder assemblies, horns & lighting solutions. With continuous strong technical support from our head office located in India, in-house manufacturing capabilities and strong supplier base in Indonesia, PTMA has maintained a strong performance in terms of quality, cost, delivery & development.

#J-18808-Ljbffr