Service Delivery Lead — TPM & SI Projects

A technology solutions provider in Indonesia is seeking a Service Delivery Manager (SDM) to oversee operational service delivery and project execution in both Third-Party Maintenance and System Integration environments. The ideal candidate has 3–5 years of IT infrastructure service delivery experience, possesses strong project coordination skills, and is fluent in Bahasa Indonesia and English. This role involves managing escalation points, customer governance, and ensuring SLA compliance across enterprise accounts. #J-18808-Ljbffr