B2B Fashion Officer

We are looking for a Sales Support Officer to source, onboard, and manage reseller partners for our luxury retail business.

Responsibilities

Source, onboard, and manage reseller partners, including daily coordination on orders, stock availability, and issue resolution.

Communicate product value propositions, pricing structures, and partnership models while ensuring compliance with brand and pricing guidelines.

Actively follow up on sales opportunities, partner needs, and ongoing collaborations.

Develop and support B2B sales and marketing assets, campaign calendars, product training, and selling guidelines.

Execute and manage co‑marketing initiatives such as bundles, seasonal launches, and exclusive programs.

Monitor and evaluate reseller performance (revenue, margin, sell‑through, stock health), and implement improvement plans for underperforming partners.

Track competitor strategies, wholesale pricing, and emerging reseller models.

Collect and relay market feedback, including demand trends, product gaps, and price sensitivity, to internal stakeholders.

Requirements

1–3 years of experience in sales, partnerships, or account management; experience in luxury, premium retail, or high‑ticket B2C is a plus.

High initiative, able to work independently with strong ownership and accountability.

Fast learner, adaptable, and comfortable operating in a dynamic, changing environment.

Strong communication, follow‑up, and customer management skills with high attention to detail and personalization.

Solution‑oriented with strong analytical, problem‑solving, and execution capabilities.

Fluent in English; proficiency in Bahasa Indonesia and/or Mandarin is an advantage.

Seniority level

Associate

Employment type

Contract

Job function

Retail Luxury Goods and Jewelry

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