Customer Relations

Company Description PT Victory International (Cabang Jakarta Kuningan) is a regulated financial services company operating as an official broker. The company provides online trading services for products such as forex, stock indices, and commodities. VIFX is committed to offering clients secure transactions through strict adherence to regulations and government oversight. With features like market information access and training for traders and investors, VIFX is dedicated to supporting clients in achieving investment success.

Role Description This is a full-time, on-site role for a Customer Relations located in the Jakarta Metropolitan Area. The role involves fostering positive relationships with customers, addressing their inquiries and concerns, ensuring high levels of customer satisfaction, and providing general customer support. The specialist will play a key role in retaining customers by ensuring seamless and efficient service delivery.