Warehouse Coordinator (Fashion & Beauty)

Responsibilities: Inbound Coordinate receiving from suppliers, boutiques, and customer returns Check quantity, SKU, batch/expiry dates (for cosmetics), and packaging condition Ensure QC is completed before stock entry Update Zoho/ERP system status Inventory Control Maintain stock accuracy and organized storage Implement FIFO/FEFO for cosmetics and fashion items Conduct stock counts and investigate discrepancies Outbound Prepare picking and packing for delivery Double-check SKU, size, shade, and batch details Ensure safe handling (no scratches, stains, or leakage) Ensure on-time delivery (OTD) in line with agreed SLAs Monitor order processing timelines from picking to shipment Coordinate with Sales Admin and couriers to avoid delays Track and report delivery performance and SLA compliance Proactively flag potential delays and take corrective action Quality Control Ensure QC checklists are completed Flag damaged, expired, or defective items Follow SOPs for handling fashion and cosmetic products System & Reporting Update systems in real time Maintain stock reports and document traceability Track slow-moving and aging stock 3rd Party Logistic and Vendor Management Manage and coordinate with 3PL providers for daily operations Monitor 3PL performance to ensure on-time delivery and SLA compliance Handle communication and issue resolution with local logistics vendors Evaluate vendor performance, cost, and service quality regularly Ensure proper documentation and smooth handovers between warehouse and logistics partners Team Coordination Coordinate with cross-functional teams such as MD, Operations, Sales, Marketing, and Logistics Conduct daily briefings and training on handling standards Compliance & Audit Assist with internal and external audits related to inventory and warehouse operations Prepare required documents and support stock verification Assisting Company Activities Support the preparation of items and arrange deliveries for off-site marketing activities

Requirement & Qualifications: Minimum Diploma or Bachelor’s degree in Logistics, Supply Chain, Business, or a related field 2–5 years of experience in warehouse or inventory operations (fashion or cosmetics industry preferred) Strong knowledge of inventory management, FIFO/FEFO, and stock control Familiar with ERP/WMS systems (Zoho or similar platforms) Good understanding of handling standards for fashion and cosmetic products Strong attention to detail and accuracy Good coordination and communication skills Comfortable working in a fast-paced operational environment and meeting SLA targets Basic knowledge of compliance and audit processes is a plus