Service Advisor - Suzuki Baturaja

About The Challenge Are you a customer-oriented professional with a passion for automotive services and a talent for ensuring client satisfaction? Do you excel in providing guidance and recommendations to customers while optimizing service operations? If you have a proven track record in automotive services and thrive in leading teams to deliver exceptional customer experiences, you might be the perfect fit for us! As a

Service Advisor , you will be responsible for overseeing various aspects of automotive service operations, contributing to the strategic direction of our service initiatives.

Requirements

Diploma in Automotive Technology, Business Administration, or related field from a reputable institution

Minimum 3 years’ experience in automotive services with proven customer service and operational excellence

Strong understanding of diagnostics, maintenance, repair, and service processes

Up-to-date knowledge of automotive trends, customer needs, regulations, and quality standards

Excellent communication and interpersonal skills to liaise between customers, technicians, and management

Responsibilities

Advise customers on services, costs, and recommendations

Handle complaints, explain inspection results, and prepare work orders

Build and maintain customer loyalty, especially among premium clients

Ensure service standards, prepare detailed repair orders, oversee final inspections, and suggest process improvements

Update service databases and provide regular reports on service issues

Our selection procedure in a nutshell Our interview process is straightforward—just a few conversations with HR and our Users. If you want to become a part of our highly motivated and vibrant team, please click on the

Apply for Position

button to send us your application! We are looking forward to hearing from you!

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