Customer Relations Team

Company Description vplus.id is the official digital platform of PT. Victory International Futures - Jakarta Kuningan branch, located at Satrio Tower, South Jakarta. Specializing in services and finance, the company offers practical solutions to help the public gain deeper insights into the world of business and investment. vplus.id encourages individuals to step out of their comfort zones, develop their potential, and achieve success as professionals in the business and financial sectors.

Role Description This is a full-time, on-site role located in West Jakarta for a Customer Relations Officer. The responsibilities include managing client relations, providing exceptional customer support, ensuring customer satisfaction, and identifying opportunities to meet client needs. You will also be responsible for analyzing client feedback and working with internal teams to enhance the services offered by the company.